Website and booking bot for a barbershop chain
CLIENT'S TASK
A chain of four barbershops: admins spent half their shift answering calls about bookings and reschedules, clients couldn't get through and left for competitors.
WHAT WAS DONE
—Designed a 3-tap booking flow
—Connected masters' schedules and automatic client reminders
—Added reschedule and cancellation without admin involvement
STACK
Website, Telegram bot, integration with masters' schedules
RESULT IN NUMBERS
80%
of bookings go through the bot
−35%
fewer no-shows thanks to reminders
1
admin position saved per shift